Online Delivery (Routes Only)

Step-by-Step Guide: Route-Only Scheduling

Step 1: Add Your Unique Link to Your Website

  • Go to the Store Settings page in WDF POS.
  • Copy your store’s unique MyLaundryOrder.com link.
  • Paste this link into a "Delivery Service" page on your laundromat’s website.

Step 2: Customer Sign-Up and Verification

  • Customer visits your link, enters their zip code.
The customer will be shown this page and will be asked to enter their ZIP Code
  • If their zip code is serviced by your route, they can create an account.
Customers will be shown this form
  • After creating an account, they receive an email verification and must confirm their email address before continuing.

Step 3: Customer Schedules Pickup

  • After logging in and scheduling a pickup, they:
    • Enter address and phone number
    • Leave pickup notes (e.g., gate code)
    • Enter the number of laundry bags
  • They select a pickup time from your available route days/times.
This screen is shown when a customer has logged in
The customer will then fill out their delivery details as shown above

They can then choose a pickup time from your setup routes
The customer can then enter any specific laundry instructions (eg. hang all collared shirts)

Step 4: Customer Schedules Return

  • Return date options are limited based on your Delivery Turnaround Time (set in Store Settings).
  • If Friday is selected for pickup and the turnaround is 24 hours, Monday is the earliest return option.

Here you can adjust your Delivery Turnaround Time

Step 5: Payment and Confirmation

  • Customers securely enter their credit card info.
  • Card is saved to their profile in WDF POS.

  • A final review screen is shown before they submit the order.


For more help, check out the video below: