Accepting Payment & Printing Receipts

Accepting Payment

Step 1: Reviewing Order & Payment Details

  1. Once the order is complete and ready for payment, verify that all items have been correctly entered.
  2. Ensure that any special pricing, discounts, or additional charges have been applied.
  3. Confirm with the customer their preferred payment method before proceeding.

Step 2: Selecting the Payment Method

At checkout, select the appropriate payment option based on how the customer is paying:


1. Paying with Cash

  • If the customer is paying the exact amount:
    • Click the Green "Cash" button to complete the transaction.
  • If the customer is paying with a larger bill (e.g., $50 or $100):
    • Select one of the Quick Cash options for common bill denominations.
  • If the customer is paying with a custom cash amount:
    • Click Clear on the blue pin pad.
    • Enter the amount given by the customer.
    • The system will automatically calculate the change owed.

2. Pay at Pickup

  • If the customer chooses to pay later, select Pay at Pickup.
  • The order will remain open and unpaid until the customer returns to complete payment.
  • The order will be accessible under Order Tracker for pickup processing.

3. Paying with a Credit or Debit Card

  • Select Credit/Debit as the payment method.
  • The customer will be prompted to insert, swipe, or tap their card.
  • If enabled, the system will display a tip prompt before finalizing payment.
  • If the transaction is approved, the system will print a receipt.
  • If the card is declined, retry or ask for an alternative payment method.

4. Paying with a Loyalty Card

  • If the customer is using a preloaded loyalty card, select Loyalty Card.
  • The system will deduct the purchase amount from the customer's stored balance.
  • If the balance is insufficient, the system will prompt for an additional payment method.

5. Paying with Store Credit

  • If a customer has Store Credit, select Store Credit as the payment method.
  • The system will apply the available balance to the transaction.
  • If the store credit does not cover the full amount, the system will prompt for another payment method.


Step 3: Printing Receipts

  1. Before printing, adjust the number of receipt copies using the +/- buttons.
  2. Select Print Receipt to provide a copy to the customer.
  3. If Pay at Pickup was selected, the receipt will indicate the remaining balance due.
  4. Click Cancel Print if a receipt is not needed (this does not cancel the transaction itself).

Step 4: Change Owed (For Cash Transactions)

  • If the customer provided more than the total amount due, the system will display the change owed.
  • Example: If the total is $83 and the customer provides $90, the system will indicate that $7 in change should be returned.