What if i need to make a return?

We’re confident you’ll love our system; but even so, for those “just in case” situations we offer a 30 day return policy:

Return Policy:

  • Setup & Training is not eligible for a refund/return.
  • All return claims must be made within 30 days of shipment date. Items must be returned in like-new condition with original packaging.
  • All returns that are not exchanged for another item will be charged a minimum 20% restocking fee + replacement fees for missing or damaged items.
  • Buyer pays return shipping.
  • If damage occurs during shipping, this must be resolved through the damage claims process of the courier your order was sent with (i.e. FedEx, UPS).
  • No return will be accepted without first obtaining a return authorization via email.
  • Credit Card Reader EMV terminals are obtained through CardConnect and cannot be returned to Wash-Dry-Fold POS.